Privacy Policy
Last updated: January 01, 2025
This Privacy Notice for Nava Design and Innovation Pvt Ltd
('we', 'us', or 'our'), describes how and why we might access,
collect, store, use, and/or share ('process') your personal
information when you use our services ('Services'), including
when you:
Visit our website at navainnovation.com, or any website of
ours that links to this Privacy Notice
Download and use our mobile application (Nava Saper), or any
other application of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered 'special' or 'sensitive' in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting [email protected], or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to
us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names, phone numbers, email addresses, usernames, passwords, mailing addresses, job titles, contact or authentication data.
Sensitive information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
Application Data. If you use our application(s), we also may
collect the following information if you choose to provide us
with access or permission:
Geolocation Information. We may request access or permission
to track location-based information from your mobile device,
either continuously or while you are using our mobile
application(s), to provide certain location-based services. If
you wish to change our access or permissions, you may do so in
your device's settings.
Mobile Device Access. We may request access or permission to
certain features from your mobile device, including your
mobile device's storage, bluetooth, calendar, camera,
reminders, and other features. If you wish to change our
access or permissions, you may do so in your device's
settings.
Mobile Device Data. We automatically collect device
information (such as your mobile device ID, model, and
manufacturer), operating system, version information and
system configuration information, device and application
identification numbers, browser type and version, hardware
model Internet service provider and/or mobile carrier, and
Internet Protocol (IP) address (or proxy server). If you are
using our application(s), we may also collect information
about the phone network associated with your mobile device,
your mobile device’s operating system or platform, the type of
mobile device you use, your mobile device’s unique device ID,
and information about the features of our application(s) you
accessed.
Push Notifications. We may request to send you push
notifications regarding your account or certain features of
the application(s). If you wish to opt out from receiving
these types of communications, you may turn them off in your
device's settings.
This information is primarily needed to maintain the security
and operation of our application(s), for troubleshooting, and
for our internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes
to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol
(IP) address and/or browser and device characteristics — is
collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact
with us, this log data may include your IP address, device
information, browser type, and settings and information about
your activity in the Services (such as the date/time stamps
associated with your usage, pages and files viewed, searches,
and other actions you take such as which features you use),
device event information (such as system activity, error
reports (sometimes called 'crash dumps' ), and hardware
settings).
Device Data. We collect device data such as information about
your computer, phone, tablet, or other device you use to
access the Services. Depending on the device used, this device
data may include information such as your IP address (or proxy
server), device and application identification numbers,
location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system
configuration information.
Location Data. We collect location data such as information
about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type
and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on
your IP address). You can opt out of allowing us to collect
this information either by refusing access to the information
or by disabling your Location setting on your device. However,
if you choose to opt out, you may not be able to use certain
aspects of the Services.
Google API
Our use of information received from Google APIs will adhere
to Google API Services User Data Policy, including the Limited
Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
To facilitate account creation and authentication and
otherwise manage user accounts. We may process your
information so you can create and log in to your account, as
well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We
may process your information to provide you with the requested
service.
To respond to user inquiries/offer support to users. We may
process your information to respond to your inquiries and
solve any potential issues you might have with the requested
service.
To send administrative information to you. We may process your
information to send you details about our products and
services, changes to our terms and policies, and other similar
information.
To fulfil and manage your orders. We may process your
information to fulfil and manage your orders, payments,
returns, and exchanges made through the Services.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may
process the personal information you send to us for our
marketing purposes, if this is in accordance with your
marketing preferences. You can opt out of our marketing emails
at any time. For more information, see 'WHAT ARE YOUR PRIVACY
RIGHTS?' below.
To protect our Services. We may process your information as
part of our efforts to keep our Services safe and secure,
including fraud monitoring and prevention.
To evaluate and improve our Services, products, marketing, and
your experience. We may process your information when we
believe it is necessary to identify usage trends, determine
the effectiveness of our promotional campaigns, and to
evaluate and improve our Services, products, marketing, and
your experience.
To identify usage trends. We may process information about how
you use our Services to better understand how they are being
used so we can improve them.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work.
The third parties we may share personal information with are
as follows:
Data Analytics Services
Data Storage Service Providers
Cloud Computing Services
AI Platforms
Performance Monitoring Tools
Testing Tools
User Account Registration & Authentication Services
Website Hosting Service Providers
Sales & Marketing Tools
We also may need to share your personal information in the
following situations:
Business Transfers. We may share or transfer your information
in connection with, or during negotiations of, any merger,
sale of company assets, financing, or acquisition of all or a
portion of our business to another company.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
Specific information about how we use such technologies and
how you can refuse certain cookies is set out in our Cookie
Notice.
Google Analytics
We may share your information with Google Analytics to track
and analyse the use of the Services. To opt out of being
tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout. For more information
on the privacy practices of Google, please visit the Google
Privacy & Terms page.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You
can unsubscribe from our marketing and promotional
communications at any time by clicking on the unsubscribe link
in the emails that we send, or by contacting us using the
details provided in the section 'HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?' below. You will then be removed from the
marketing lists. However, we may still communicate with you —
for example, to send you service-related messages that are
necessary for the administration and use of your account, to
respond to service requests, or for other non-marketing
purposes.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you
can:
Log in to your account settings and update your user
account.
Contact us using the contact information provided.
Upon your request to terminate your account, we will
deactivate or delete your account and information from our
active databases. However, we may retain some information in
our files to prevent fraud, troubleshoot problems, assist with
any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at [email protected].
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
11. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the
obligations and conditions set by Australia's Privacy Act 1988
and New Zealand's Privacy Act 2020 (Privacy Act).
This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.
If you do not wish to provide the personal information
necessary to fulfil their applicable purpose, it may affect
our ability to provide our services, in particular:
offer you the products or services that you want
respond to or help with your requests
manage your account with us
confirm your identity and protect your account
At any time, you have the right to request access to or
correction of your personal information. You can make such a
request by contacting us by using the contact details provided
in the section 'HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?'
If you believe we are unlawfully processing your personal
information, you have the right to submit a complaint about a
breach of the Australian Privacy Principles to the Office of
the Australian Information Commissioner and a breach of New
Zealand's Privacy Principles to the Office of New Zealand
Privacy Commissioner.
Republic of South Africa
At any time, you have the right to request access to or
correction of your personal information. You can make such a
request by contacting us by using the contact details provided
in the section 'HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?'
If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:
The Information Regulator (South Africa)
General enquiries: [email protected]
Complaints (complete POPIA/PAIA form 5):
[email protected] &
[email protected]
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Nava Design and Innovation Pvt Ltd
XVII/285, Chamathayil House, Estate Road
Conlonypadi, Erumathala P.O
Aluva, Kerala 683112
India
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: [email protected].